Do You Need Help With Ordering?

We've made it as easy as possible to find the best products for you on our site even with the massive selection. The ordering process begins with selecting the products you would like to purchase.

  1. Once you have found your product simply enter the quantity you would like and select 'Add to Cart'. This will place this item in your virtual shopping cart. The quantity defaults to '1' which you can leave or change to any amount.

  2. Once you add your product to your cart you can either select 'Continue Shopping' or 'Checkout'.

  3. Once you have completed adding products to your shopping cart please select 'Checkout'. At this time you will be prompted to go over the products you have added to your shopping cart, confirming you have selected the correct, colours, sizes, quantities, etc. You can make any corrections that are needed right to your cart at this time. After you have confirmed everything is correct you can select 'Proceed to Checkout'. You can always also select 'Continue Shopping' if you would like to continue adding products to your shopping cart.

  4. You will be prompted to select a free gift from the available options listed on the page.

  5. If you have a Lovethenaughty account you will be prompted to log in if you haven't already. Otherwise you can select to create an account or continue as a guest. Creating an account lets you save your shipping information and collect reward points that can be redeemed for cash discounts off future orders.

  6. Enter your shipping information. If your shipping information (name, address, telephone number) is the same as your billing information (the name, address, and telephone number attached to your payment method) click 'Same as Billing Information' when done. If not, you will then enter your billing information separately in the area indicated. Please note that the billing information must match exactly the name, address, and telephone number that is attached to the account for the method of payment selected. You can choose to have your order shipped to anyone and anywhere you like, however we do require your billing information to process the payment for the order.

  7. Choose your shipping method. If your order is $75.00 before taxes and after any discounts you would qualify for free regular shipping. If your order is under $75.00 before taxes but after discounts, there will be the associated charge if regular shipping is selected. Regular shipping can be anywhere from a two day to a 14 day delivery depending on your shipping destination. There will also be Express shipping and Priority shipping options listed with their associated costs. The average shipping timelines will be listed next to each option. There are also options here to select additional shipping services such as 'Card For Pickup Service' or 'Signature Request'.

  8. You can redeem any or all of your qualified reward points for the listed cash off your purchase. Your balance will be displayed and the available cash discount. If you would like to redeem simply select the 'Redeem Now' button. You can also enter any available discount or coupon codes in the areas specified.

  9. Choose your payment method. Available methods of payment are VISA, MasterCard, American Express, PayPal, and Interac Online. Just a reminder, the billing information previously entered must match the name, address, and telephone number attached to the account for the payment method selected. If you are redeeming a gift certificate, you can enter the certificate code in the space provided to process the corresponding reduction.

  10. If your order has been completed successfully you will reach the 'Thank you for your order page'. You should then receive a confirmation email containing a copy of your invoice and information related to your order at the email address provided with your order. If you do not receive this email please check your junk/spam folder to see if it was accidentally sent there. If this is the case please add our email address to your 'Not Spam'/safe list so that you will receive all subsequent emails without issue. If you have not received your confirmation email and it is not located in your spam/junk folder, please contact us right away.

 

Love Yourself.  Love the Naughty.


Love Yourself. Love the Naughty.